https://www.newyorker.com/magazine/2023/01/01/has-gratuity-culture-reached-a-tipping-point
Annals of Etiquette
Has Gratuity Culture Reached a Tipping Point?
Paying extra for service has inspired rebellions, swivelling iPads, and irritation from Trotsky. Post-pandemic, the practice has entered a new stage.
By Zach Helfand
December 25, 2023
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